The Kaizen Card


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Two Kaizen CardsKaizen means “change for the better”. This 3 x 5 card is your top level reminder of what do during every cycle of incremental innovation.

There are two approaches to problem solving. The first involves innovation—applying the latest high-cost technology, such as state-of-the-art computers and other tools, and investing a great deal of money. The second uses commonsense tools, checklists, and techniques that do not cost much money. This approach is called kaizen.

Gembutsu in Japanese means something physical or tangible. In the event of a problem or abnormality, managers should go to gemba and check the gembutsu. By looking closely at the gembutsu in gemba, repeatedly asking, “Why?” and using a commonsense, low-cost approach, managers should be able to identify the root cause of a problem without applying sophisticated technology.

Excerpt From: Masaaki Imai. ‘Gemba Kaizen: A Commonsense, Low-Cost Approach to Management.’

The kaizen card is as inexpensive and simple… and as powerful… as the process it summarizes.


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